BSB50120 Diploma of Business (Operations) – Next Intake 25 September 2025*

Qualification description:

This course offered by LGTA reflects the role of individuals in a variety of Business Services job roles. These individuals may have frontline management accountabilities. Individuals in these roles carry out moderately complex tasks in a specialist field of expertise that requires business operations skills. They may possess substantial experience in various settings but seek to further develop their skills across a wide range of business functions.

Future study options: On completion of this course, you may be eligible to do

BSB60120 Advanced Diploma of Business, BSB60420 Advanced Diploma of Leadership and Management or other courses at the Advanced Diploma level with other training providers.

Course structure:

It comprises 12 units, 5 core and 7 pre-selected electives, as listed below. Based on the pre-selected electives, this qualification leads to specialisation in Business Operations. For details about the course and each unit, please click here.

Core units 
BSBCRT511 Develop critical thinking in others
BSBFIN501 Manage budgets and financial plans
BSBOPS501 Manage business resources
BSBSUS511 Develop workplace policies and procedures for sustainability
BSBXCM501 Lead communication in the workplace

Pre-selected elective units
BSBPMG430 Undertake project work
BSBOPS504 Manage business risk
BSBOPS502 Manage business operational plans
BSBTWK503 Manage meetings
BSBLDR522 Manage people performance
BSBPEF501 Manage personal and professional development
BSBTWK502 Manage team effectiveness

Delivery period: Obtaining a diploma typically requires 1-2 years of learning. This course is set up to be delivered and completed over 52 weeks. This does not include the holidays over Christmas and New Year.

One month has been allocated for each of the 12 units. For every unit, the following training and learning activities need to be completed by the students during the specified period. A detailed session plan will be provided after enrolling in the course.

1. Training Session- One full day (9.00 AM to 5.00PM)
2. Mandatory Academic Support Session- Two sessions of two hours each per unit
3. Guided, individual and workplace learning
4. Assessments

Academic support sessions: The students are required to attend the two mandatory support sessions of two hours each for every unit. Additional optional support sessions can also be organised for the learners on a need basis.

Mode of delivery: This course will be delivered in a blended mode comprising 12 full days (9.00AM to 5.00PM) of face-to-face sessions. The academic support sessions will be delivered online.

Assessments:  For successfully completing the requirements of this course, the learners will be required to complete a number of assessments that will primarily include written questions, research reports and projects. The trainer & assessor will discuss the assessments in the class. The students will need an average of 6-8 hours per week to complete all the assessments by the end of 52 weeks of the course.

Entry requirements: The training package as per training.gov.au (TGA) doesn’t specify any entry requirements. However, since the course is targeted at only working professionals, LGTA has the following admission requirements:

• Must be at least 18 years old at the time of admission.
• Have a minimum of two years’ recent professional experience at an operational level in the current role or similar previous role/s in the local government sector or any other industry.
• Have basic computing skills that may include the essentials of Word, Excel, PowerPoint, email system (e.g. Outlook, Gmail etc.) and Internet search engine (e.g. Google).
• Should undertake an online Language, Literacy, and numeracy (LLN) test to be organised by LGTA.
• Pre-enrolment review: candidates will fill the pre-enrolment form online, and the Head of Training will conduct a short online review with the candidates to ascertain they meet all the requirements for admission confirmation.

Credit transfer and Recognition of Prior Learning (RPL): Please refer to the student handbook for more information.

Course fee (public courses): A flat fee of $4,500.00 (GST free). This includes all costs associated with delivery, admin, catering, assessment marking etc. and there is no additional cost for the learners. Please refer to the student handbook for more information around fee payment and cancellation policy.

Training Venue for advertised course: LGP Office Sydney NSW.

Computing device: Students are expected to have their own computing device in order to access the course resources and complete all the required assessments.

Click here to complete the pre-enrolment form for the Next Public Intake (Sydney).

Click here to register interest in attending the course at locations other than Sydney.

*Correct at time of publication but subject to change.