In September 2021, the NSW Office of Local Government updated the Integrated Planning and Reporting Guidelines, introducing a new requirement for councils to establish and publish a program of Service Reviews. The results of these Service Reviews are required to be published in Councils’ Annual Reports.
LGP218 – Internal Audit and Management Services offers a streamlined solution for councils looking to meet this requirement. With a range of suppliers experienced in developing and implementing Service Review programs, councils can use LGP218 to issue a Request for Quotation (RFQ) and obtain competitive quotes — without the need for a full tender process. This ensures compliance while allowing councils to engage their preferred supplier efficiently.
Many councils have already used LGP218 for Service Reviews across various areas, including:
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Framework and program development
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Roads
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Aquatic centres
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Street sweeping
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Fleet and plant
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Beach lifeguard services
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Holiday parks
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Rangers and animal services
To learn more about how LGP218 can support your council in developing or implementing a Service Review program, or to engage providers for individual reviews, contact your Business Development Manager.